Effective Date: 1st April 2025

This privacy policy describes how RE/MAX [Your Specific RE/MAX Franchise Name or Entity Name] (referred to as “we,” “us,” or “our”) collects, uses, and shares personal information of users (“you”) of the RE/MAX Investment Property mobile application (the “App”). We are committed to protecting your privacy and ensuring the security of your personal information.

1. **Information We Collect**

We may collect the following types of information when you use our App:

* **Personal Identification Information:** This may include your name, email address, phone number, postal address, and any other information you voluntarily provide when you register an account, fill out forms, contact us, or interact with the App’s features.
* **Device Information:** We may collect information about your mobile device, including the device type, operating system, unique device identifiers (such as IMEI or device ID), IP address, mobile network information, and device settings.
* **Location Information:** With your consent, we may collect precise location data from your device to provide you with location-based services, such as property listings near your current location or search area. You can typically control location sharing through your device settings.
* **Usage Data:** We may collect information about how you use the App, including the properties you view, searches you conduct, your interactions with different features, the pages you visit, the time and date of your usage, and other usage statistics.
* **Cookies and Similar Technologies:** We may use cookies, pixel tags, and other tracking technologies to collect information about your browsing activities within the App. These technologies help us to personalize your experience, analyze trends, and improve the App’s functionality. You may be able to disable cookies through your device settings, but this might affect the App’s performance.

2. **How We Use Your Information**

We may use the collected information for the following purposes:

* **To Provide and Maintain the App:** To operate the App, provide you with the services and features you request, and ensure its proper functioning.
* **To Personalize Your Experience:** To customize the content and features you see based on your interests and preferences, such as recommending properties based on your search history.
* **To Communicate with You:** To respond to your inquiries, provide customer support, and send you important notices, updates, and marketing communications (where permitted by law and with your consent, if applicable).
* **To Facilitate Real Estate Transactions:** To connect you with RE/MAX agents, facilitate property viewings, and provide information relevant to your potential real estate investments.
* **To Improve the App:** To analyze usage patterns, identify areas for improvement, and develop new features and functionality.
* **For Security and Fraud Prevention:** To detect, prevent, and address security issues, fraud, and other unauthorized activities.
* **To Comply with Legal Obligations:** To comply with applicable laws, regulations, and legal processes.

3. **Sharing Your Information**

We may share your personal information with the following categories of recipients:

* **RE/MAX Agents and Brokers:** To connect you with real estate professionals who can assist with your investment property needs.
* **Affiliated Companies:** We may share information with other companies within the RE/MAX network to provide you with integrated services and a consistent experience.
* **Service Providers:** We may engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, email delivery, marketing, and customer support. These providers will have access to your information only to the extent necessary to perform their services and are obligated to maintain its confidentiality.
* **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
* **Legal Requirements:** We may disclose your information if required to do so by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. **Your Rights and Choices**

You may have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include:

* **Accessing Your Information:** You may have the right to request access to the personal information we hold about you.
* **Correcting Your Information:** You may have the right to request that we correct any inaccurate or incomplete personal information.
* **Deleting Your Information:** In some circumstances, you may have the right to request the deletion of your personal information.
* **Objecting to Processing:** You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
* **Data Portability:** You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
* **Withdrawing Consent:** If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

5. **Data Security**

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, firewalls, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. **Data Retention**

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. **Children’s Privacy**

Our App is not intended for children under the age of [Specify Age, e.g., 16]. We do not knowingly collect personal information from children without verifiable parental consent. If you believe that we have collected personal information from a child without such consent, please contact us immediately, and we will take steps to delete the information.

8. **Third-Party Links and Services**

The App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

9. **Changes to This Privacy Policy**

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy within the App or through other reasonable means. Your continued use of the App after the effective date of the revised policy constitutes your acceptance of the changes.

10. **Contact Us**

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

[Your RE/MAX Franchise Name or Entity Name]
[Your Address]
[Your Email Address]
[Your Phone Number (Optional)]

By using the RE/MAX Investment Property App, you consent to the collection, use, and sharing of your information as described in this privacy policy.